Service + Support + Warranty
Sync City’s partner LVL1 has service, support, and warranty built into their DNA. From supporting AV integration companies to managing content across 25,000+ digital assets nation wide, LVL1 has the team to execute.
Sync City and LVL1 will ensure that every kiosk is up and running 24/7. With remote support capabilities, our team can monitor connectivity, power, or other potential issues and address them before they become a problem. If an issue arises our 21,000+ on-site support technicians will be deployed immediately. This usually will happen within an hour of our remote staff identifying a potential problem.