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Kiosk Not Reading Your Barcode?

Updated: Apr 8, 2021


Turn up your screen brightness so the kiosk can read your barcode.



Other Possible Fixes:

  • Turn off the kiosk for 30 seconds and power back up.

  • Make sure there are no updates in your SyncScan.Cloud dashboard. If there are updates, go ahead and update the kiosk.

  • Kiosk still will not read wellness barcode/Aztech code/mobile ID? Let us know here: https://syncscan.zendesk.com/hc/en-us


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